How to Verify your Account
You've just created your account with us, and you want to start trading ASAP - So you need to get verified fast. 🚀
You only need to verify once, and then from here on out you will be permitted to trade as often as you like.
Here's how we do this:
1. Go to My Account > Verification > Verify Account
2. Insert your date of birth and phone number (optional), then click 'Next'
3. Click 'Yes' if you have a valid NZ driver's licence or NZ passport, otherwise click 'Other options' - We can sort you either way.
4. Assuming you clicked 'Yes', please provide us with the reason you are looking to purchase crypto. If you don't have an NZ passport or licence, click here to learn about your alternative verification options.
4. Now that you've inserted the reason for your purchase, you can either select to continue through our automated verification process or our manual process.
We use Origin ID for this, and we're the only crypto broker in NZ to have an automatic system. It's straight forward, and you should be pass through it with flying colours in less than 3 minutes.
Manual verification is just as easy, however, we will need to manually verify your account. The good news is that the average time it takes us to authenticate manual verifications is less than 2hrs.