Introducing your Easy Crypto wallet

Important: EC Wallet is no longer offered, this guide is only for customers who had a wallet issued prior to May 2020.

Your Easy Crypto Wallet is what’s called a “cold wallet”. This means that it is completely offline, and impervious to any attacks or hacking. It is encrypted with the latest AES 256-bit CBC encryption. For the safest storage, put it on a USB drive, and store it in a physically secure location.

Open your Easy Crypto Wallet

Open the "completed order" email from Easy Crypto, and save your Easy Crypto Wallet file to your computer or device. Then head to to open it up. Use the pass phrase that you wrote down when you ordered.

If you run into any trouble, have a read of our help article on Opening your Easy Crypto Wallet.

How do I send my coins to an exchange or another wallet?

If you wish to spend the coins in your Easy Crypto Wallet or transfer them elsewhere, you’ll first need to import your private key into a hot wallet.

We think Exodus is the easiest and most user-friendly wallet out there, so follow our guide on how to import into Exodus.

I have more questions!

Use the search function at the top of this page, or have a read through our Frequently Asked Questions. For most people, this will answer everything you want to know.