How do I turn off my two factor authentication (2FA)?

If you've lost access to your phone or authenticator app, don't worry we can help you get back into your account. 

Just remember that your 2FA code  won't be a text that is sent to your phone. It will be set-up through an app like Google Authenticator or Authy.

If you're still stuck, flick the helpdesk an email at we'll get you sorted out.